Alibaba Customer Service Number, Complaint Phone Number, Email Address, Head Office Address - Customer Help Numbers

Alibaba Customer Service Number, Complaint Phone Number, Email Address, Head Office Address

About Alibaba: Alibaba is an online web platform and a retail base where the suppliers and other companies meet buyers from all over the world. The company commenced its business operations in the year 1999 and since then it has been serving a platform for millions of people all over the world. The offices of Alibaba are based in United States, Australia, United Kingdom, New Zealand, India, Malaysia and in other countries of the world.

Food & Beverage, Home & Garden, Textiles & Leather Products, Construction & Real Estate, Automobiles & Motorcycles, Apparel, Construction Machinery are some of the business categories available on the official website of Alibaba. The Head office of the company is located in China where as assistance offices are located in different countries. Here you will find contact numbers of different offices of Alibaba in different countries.

Alibaba has also got mobile applications for the easiness of the customers. Through this app customers can manage their accounts and to check the latest updates of the company. Customers are also authorized to provide feedback through the official website. Through this feature customers will be able to write their queries online.

We have gathered information from different platforms and this information belongs to Alibaba. Different types of contact details of Alibaba is written below and you can use any of them to gain assistance from the customer service team. In these contact details you will find both the customer service details and head office details of Alibaba. But keep one thing in mind, contact the Alibaba during the customer service hours. You will find the customer service hours of Alibaba in the below portion of this page.

Alibaba USA Toll Free Number: 1-408-785-5580

The above contact number is the main office number of Alibaba in United States and the users from United States can use this contact number to avail assistance. This may or may not be a toll free number and if it is toll free it is only for the US Customers.

Alibaba India Customer Care Number: 09911838821

The above contact number is the main office number of Alibaba in India and the users from India can use this contact number to avail assistance. This may or may not be a toll free number and if it is toll free it is only for the Indian Customers.

Alibaba Malaysia Customer Service Number: +603 5636 9999

The above contact number is the main office number of Alibaba in Malaysia and the users from Malaysia can use this contact number to avail assistance. This may or may not be a toll free number and if it is toll free it is only for the Malaysian Customers.

Alibaba Australia Customer Service Number: 0355 712 426

The above contact number is the main office number of Alibaba in Australia and the users from Australia can use this contact number to avail assistance. This may or may not be a toll free number and if it is toll free it is only for the Australian Customers.

Alibaba USA Office Customer Service Number: (+1) 1-408-785-5580

The above contact number is the main office number of Alibaba in United States and the users from United States can use this contact number to avail assistance. This may or may not be a toll free number and if it is toll free it is only for the US Customers.

Alibaba Customer Support Email: cs-us@service.alibaba.com

The above email address is the main email address of the Alibaba and you can write all your questions and queries through this email.

Here we have listed contact numbers of Alibaba, Email Address of Alibaba, Toll free Number of Alibaba, Office Address of Alibaba, Social media Pages of Alibaba, Website of Alibaba, etc. These numbers of Alibaba may of may not be Toll free.

Customer Service Hours of Alibaba
Customers are advised to contact the office of the Alibaba keeping in mind the below contact hours of Alibaba.
Mon - Fri

Head Office Address of Alibaba

Below written address is the main corporate office address of Alibaba.
Alibaba Corporate Headquarters, 400 South El Camino Real,
Suite 400, San Mateo, CA 94402, United States


Alibaba Australia and New Zealand Customer Service

This is the office address of Alibaba in Australia and New Zealand and for any assistance you can walk up to this address and solve your queries. This is the main corporate office address of Alibaba in Australia and New Zealand.
Level 2, 411 Collins Street,
Melbourne, Victoria,
Australia


Alibaba UK Office Customer Service

This the customer assistance office address of Alibaba in united Kingdom and for any assistance you can visit this office to solve your isues.
5 Southampton Street
London WC2E 7HA
United Kingdom


Alibaba Website: www.alibaba.com

Alibaba Facebook Page: www.facebook.com/Alibabaus

Alibaba Twitter Page:twitter.com/AlibabaTalk

For any complaint post your message through the below comment box and we will post it for you so that your issue will get highlighted.

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7 comments:

  1. like to file a complaint for a seller of Alibaba.com site, who sold me a defective product and now
    he is not responding to fix this defectiveness. He guaranteed for 1 year and the product was defective
    from day 1 I received it.
    The product is Electric Scooter Citycoco and the seller is:Xuzhou Clever Trading Co. Ltd (100527934382)

    ReplyDelete
  2. I just sent a complaint to buyer@aliexpress.com and got an error saying Your message couldn't be delivered to buyer@aliexpress.com Their inbox is full, or it's getting too much mail right now and i also tried sending same complaint to cs-us@service.alibaba.com. my issue actually is that i had a problem logging in into my former account because each time i try to login i get redirected to another Identity Verification page which ends up loading without end. So I opened another account with a new email hoping that i would be safe but to my surprise I am stuck with the same issue with no idea of how to log in to my account, the most troubling part is that I have pending orders. Kindly come to my aid, because i have just missed out of the 11 11 shopping festival because of this issue.

    ReplyDelete
    Replies
    1. Wish I could advise you, but I have the same problem, can't get my verification code by email. I'm banging my head against a brick wall. Suppliers waiting and can't get in to my account.

      Delete
  3. ordered product with Aliexpress subsidiary of Alibaba
    They said my Order shipped but could not track
    Seems just like another scam as seen on many reviews
    Wish I had seen Reviews before placing Order
    Seems there is no way to challenge Aliexpress or get money back
    I feel robbed

    ReplyDelete
  4. my account got deactivated when I tried to edit my posting. It always takes 24 hours even if you to edit a letter in your posting on alibaba. I don't know what the 24 hour customer service is doing.

    ReplyDelete
  5. Dear Sir / Mam.,

    Greetings from Aeroplane Hing and spices

    We are hing and spices manufacturing company located in Nadiad , India
    .
    As your website is very popular, we want to put our advertisement on your website.

    Can you please provide details like procedure to put advertisement and also inform about costing for that.

    Expecting quick and positive response from yourside.

    Thank you

    ReplyDelete
  6. RE- Order No. 9777171001024141 Shaoxing Skyline Import & Export Co., Ltd.
    I have written and tried to communicate with Alibaba and the Seller many MANY times with no reply. I have an order I have paid over US$5000 deposit for that I want to cancel. I have trade assurance and the company kept delaying my order and sending me faulty samples. I DO NOT WANT TO DO BUSINESS WITH THIS COMPANY
    I opened a dispute with Alibaba and provided all the evidence of the delays and the faulty samples etc, Alibaba said I had to continue the order and then sent me links to respond in Chinese that I couldn’t respond to then closed the communication. The seller now won’t respond to any of my messages and the Alibaba help centre is a robot that is of no use to helping me sort this
    PLEASE RESPOND so I can arrange for my funds to be returned

    Thank you
    Gabrielle Amies

    ReplyDelete

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