JTV Customer Service Phone Number, Complaint Number, Email Address, Head Office Number

Phone Number800-581-3002
Address9600 Parkside Drive Knoxville, TN 37922

JTV Customer Assistance Number: 800-581-3002

This is the main assistance number of JTV and you can dial this for any kind off assistance.

JTV Customer Support Email: CustomerCare@jtv.com

Contact Timing:
24 hours a day, 7 days a week

Customer Experience Service Team
Phone: 800-550-8393
Timing: Monday through Friday, 8:00am to 11:00pm (all times Eastern)
Email: CustomerCare@jtv.com

Office Address of JTV

Below written address is the main corporate office address of JTV.
Jewelry Television®
9600 Parkside Drive
Knoxville, TN 37922

Headquarters Phone: 865-692-6000
Fax: 865-692-1346

Website: www.jtv.com

For any complaint post your message through the below comment box and we will post it for you so that your issue will get highlighted.

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  1. I ordered this bracelet as a PRE-OWNED but Consumer Protection was adamant about me purchasing it for some reason. When it came time for my bracelet to be shipped, I tracked it. Found out that they shipped it to my post office then shipped it to another post office and never got the bracelet. They never shipped the item and now it's out of stock. Don't believe the hype. If it's too good to be true, on JTV, it will never happen. In your dreams should be the Moto for JTV.

    2nd time I ordered the same bracelet, it was available but when time to ship out After ordering on July 6, 2018. Again Consumer Protection tried to stop my orders from getting shipped for the same reason that my billing order didn't March with the shipping address which I had corrected After the first inquiry to when my orders will be shipped. It took 2 phonecLls and a week later to do ally ship my order with a Tracking number.
    Lets see if my orders even get deli ered to me like the last time it happened 2 months ago.

    Turns out the first I ordered the PRE-OWNED bracelet, it was mentioned that it was the last one left. So how come it was IN STOCK 6 weeks after I never received the order from April 4th, 2018? Now after the fact, it is OUT OF STOCK.
    I've used JTV many times and I'm targeted as a THIEF or a FRAUD when permission was given by both parties. Why should I have to SETTLE for something else when what I wanted was in STOCK???


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