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IRCTC Customer Care Toll Free Number, Complaints, Office Address


IRCTC is fully opened as Indian Railways Catering and Tourism Corporation. IRCTC ia a governmental organization whose incorporation took place under the then railway minister Mamata Banerje. IRCTC is presently active all over India and is controlled by Ministry of Railways. IRCTC has its head office based in Parliament Street, New Delhi. Various types of tickets can be booked with the help of IRTC. With the help of IRTC, a customer can book tickets, Cancel already booked tickets, etc. The booking may be for Hotels, Railways, air, etc.

IRTC SMS Support

Customers can also get various details related to IRTC with the help of SMS medium. For this the customers have to use the following detail:
For Train Time Table Enquiry
Write TIME and send it to 139

For PNR Enquiry
Write PNR and send it to 139

Train Arrival Departure Enquiry
Write AD and send it to 139

Train Seat Accommodation Enquiry
Write TRAIN and send it to 139

Train Fare Enquiry
Write FARE and send it to 139

Train PNR status Enquiry
For Train PNR status Enquiry call on:139

IRCTC Registered Office / Corporate Office Address

Having different types of queries or suggestions regarding IRCTC, you can walk on the following Registered/Corporate Office Address of IRCTC.
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001.


IRCTC Customer Care NUmber : 011-39340000, 011-23340000

IRCTC Fax Number: 011-23345400.

IRCTC Chennai Customer Care Number: 044-25300000

IRCTC Mumbai Contact Details

The various contact details of IRCTC office Mumbai is written below:
I-tickets/e-tickets : care@irctc.co.in
For Cancellation E-tickets : etickets@irctc.co.in
Mumbai Suburban Season tickets : seasontickets@irctc.co.in

IRCTC Toll Free Number

Customers can also get connected with the customer care representatives of IRCTC by calling on their toll free number. This toll free option has been provided by IRCTC so that the customers can talk freely with the customer care department of IRCTC and get solutions of their various questions and queries. Toll free number of IRCTC is mentioned below:
Toll Free Number: 1800-111-139

IRCTC Address/ Email/ Contact Details

AddressB-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi
Phone011-39340000,
011-23340000
Emailcare@irctc.co.in
Contact Hours
Websiteirctc.co.in

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